Terms of service

OVERVIEW

Welcome to Nutrafab. The terms “we”, “us” and “our” refer to Nutrafab.

Nutrafab operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to sell our products and services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important legal information such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy available at https://nutrafab.in/policies/privacy-policy. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least 18 years of age or the age of majority under applicable law. If you allow any minor dependents to use the Services on devices you own or manage, you do so with your consent and supervision.

To access certain features or make purchases, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is true, accurate, current, and complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products and services accurately. However:

  • Product images are for illustration purposes only

  • Actual colors, packaging, or appearance may vary depending on device display and settings

  • We do not warrant that product appearance or quality will meet your expectations exactly as shown online

All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities on a case-by-case basis.

Health & Supplement Disclaimer

Nutrafab products may include food, nutrition, or dietary supplements. These products:

  • Are not medicines

  • Are not intended to diagnose, treat, cure, or prevent any disease

  • Should be used strictly as directed on the label

Results may vary between individuals. Always consult a qualified healthcare professional before use, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase products from Nutrafab. We reserve the right to accept or decline any order at our discretion. An order is not accepted until payment is successfully processed and order confirmation is issued.

Please review your order carefully before submitting. We may not be able to accommodate cancellation or modification requests once an order is accepted or shipped. If an order is cancelled or modified by us, we will attempt to notify you using the contact details provided at checkout.

All purchases are subject to our Refund Policy available at
https://nutrafab.in/policies/refund-policy

You represent that all purchases are for personal or household use only and not for resale, commercial distribution, or export.

No Return on Opened Supplements

Due to hygiene, safety, and regulatory reasons, opened, used, or partially consumed food and nutrition supplements are non-returnable and non-refundable. Products with broken seals are also not eligible for return. Sale or discounted items are non-returnable, except in cases of damage, defect, or incorrect delivery, as detailed in our Refund Policy.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price displayed at the time your order is placed and will be shown in your order confirmation.

Unless otherwise stated, prices may not include taxes, shipping, handling, customs, or import charges. Applicable charges will be calculated and displayed at checkout.

You agree to provide current, complete, and accurate payment and account information and to promptly update such information as needed. By providing payment details, you represent and warrant that:

  • You are authorized to use the payment method

  • All charges incurred will be honored by your bank or card issuer

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines provided are estimates only and not guaranteed. We are not responsible for delays caused by courier partners, customs, weather conditions, or events beyond our control.

Once products are handed over to the shipping carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services—including text, images, graphics, logos, videos, product names, designs, and trademarks—is the property of Nutrafab or its licensors and is protected under Indian and international intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publish, or exploit any content without prior written consent. All rights not expressly granted are reserved by Nutrafab.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services. Such tools are provided “as is” and “as available”, without warranties or endorsements. Nutrafab is not liable for any issues arising from your use of third-party tools, which you use at your own risk.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing such sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Nutrafab is powered by Shopify, which provides the ecommerce platform for our store. However, all sales and purchases are made directly with Nutrafab. Shopify is not responsible for any aspect of transactions, products, or disputes between you and Nutrafab. You expressly release Shopify from any related claims or liabilities.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy available at https://nutrafab.in/policies/privacy-policy and, where applicable, Shopify’s Privacy Policy.

We process personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000 and related rules. Information may be processed by Shopify or trusted service providers, including those located outside India, solely for service delivery and support purposes.

SECTION 11 – FEEDBACK

If you submit feedback, reviews, suggestions, or other content, you grant Nutrafab a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content for any purpose. You represent that your feedback does not violate any third-party rights or laws.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions related to product information, pricing, promotions, shipping, or availability and to cancel orders if necessary, even after submission.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, transmit malware, engage in fraud, harassment, or misuse of the platform. Violation may result in immediate termination of access.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time without notice for violation of these Terms. Obligations and provisions that by nature should survive termination will continue to apply.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, to the maximum extent permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nutrafab shall not be liable for any indirect, incidental, special, or consequential damages. Our maximum liability shall not exceed the value of the product purchased.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Nutrafab, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Nutrafab regarding the use of the Services.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without prior written consent. We may assign our rights without restriction.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in the courts of Maharashtra, India.

SECTION 22 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of the revised Terms.

SECTION 23 – CONTACT INFORMATION

Nutrafab
📧 Email: support@nutrafab.in

📍 Address:
601 , KAMDHENU 23 WEST, 
TTC Industrial Area, MIDC Industrial Area, Pawne,
Navi Mumbai, Maharashtra 400710